Privacy Policy
Last updated: February 2026
Introduction
Peacify (Pty) Ltd (“we”, “us”, or “our”) operates the Farewell ecosystem, including the Farewell mobile app, Farewell Business platform, and Farewell Glass e-commerce store. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Information We Collect
We collect information that you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, and information related to funeral planning and memorial services.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to comply with legal obligations. We handle all bereavement-related data with the utmost sensitivity and care.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under POPIA, you have the right to access, correct, and delete your personal information. You may also object to the processing of your data. To exercise these rights, please contact us at the details below.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact Peacify (Pty) Ltd at peacify.co.za.